How to Grow a Septic Business: More Customers, Trucks and Services
How to grow a septic business
In this article
To grow a septic business, get found on Google, partner with realtors and home inspectors, sell maintenance plans and reminders, add higher-value services like repairs, installation and drain field work, then add trucks and trained drivers. Many septic companies also grow by buying retiring owners' routes.
1. Get more customers
- Google Business Profile with photos and reviews
- A website listing services, service area and online booking
- Ads in rural areas and local directories
- Truck lettering and yard signs
2. Partner with realtors and inspectors
Home sales often require septic inspections. Fast, reliable inspection reports earn steady referrals.
3. Build recurring revenue
| Idea | Benefit |
|---|---|
| Pumping reminders | Customers return every few years |
| Maintenance plans | Predictable income |
| Commercial contracts | Restaurants, campgrounds, businesses |
4. Add services
- Repairs, risers and filters
- Camera inspections
- Drain field repair and replacement
- New installations for builders
- Grease trap pumping
- Portable toilet rentals
5. Add trucks and drivers
When your schedule is full for weeks, add a truck and a trained driver. Keep each truck busy with good routing.
6. Buy other routes
Many septic owners are near retirement. Buying their customer list and trucks can grow you quickly.
7. Track the right numbers
Jobs per truck per day, revenue per job, disposal cost per gallon, repeat rate and review count.
Related: How to start a septic tank business and How to run a septic tank business.
Frequently asked questions
How do I grow my septic business?
Get more Google reviews, partner with realtors, add services and add trucks as demand grows.
How do septic companies get customers?
Google, realtors, inspectors, builders and reminders to past customers.
Should I add septic installation?
If you have the licence and equipment, it adds high-value jobs.
When should I buy another pump truck?
When your current truck is fully booked and you can keep a second one busy.
Can I buy another septic company?
Yes. Buying a retiring owner's routes is a common way to grow.
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