How to Get an Invoice From a Company, Amazon, Apple, Google or Uber (and How to Request One Properly)
How to get an invoice for a purchase
In this article
To get an invoice, check your account or order history on the seller's website or app (most online services let you download invoices as PDFs), look in your purchase confirmation emails, or ask the seller directly with your order number, date, amount and the billing details (company name, address, tax ID) you need on it. For business expenses, request a proper tax invoice (VAT/GST invoice) where applicable.
Getting invoices from popular services (typical locations)
| Service | Where to look |
|---|---|
| Amazon | Your Orders › select order › Invoice (business accounts can add tax details) |
| Apple | reportaproblem.apple.com or purchase history in Settings/App Store; emailed receipts |
| Google Play order history; Google Workspace/Cloud billing › Documents | |
| Microsoft | Microsoft account › Order history; Microsoft 365 admin › Billing › Invoices |
| Uber/ride apps | Trip history › request or download invoice/receipt; business profiles add details |
| Software/SaaS | Account › Billing › Invoices/Billing history |
| Utilities, telecoms | Online account › Bills/Statements |
| Freelancers/suppliers | Ask directly |
Menus change over time; search the service's help centre for "invoice" if you can't find it.
How to request an invoice from a company or freelancer
Include:
- Order/booking reference, date and amount
- Your billing details: legal company name, address, tax ID (VAT/GST/EIN where relevant), PO number
- Delivery email
- Any format requirements (PDF, e-invoice)
Example request
Subject: Invoice request – Order #A-5531 (12 Nov)
Hello, could you please send an invoice for order #A-5531 placed on 12 November for $480? Please address it to Acme Clinic LLC, 45 Oak Ave, Austin TX, PO #7781, and email it to accounts@acmeclinic.com. Thank you!
Invoice vs receipt
If you've already paid, you may receive a receipt; some businesses need a tax invoice for expense claims or tax credits. (Difference explained: Is an invoice the same as a receipt?)
Tips
- Add business details to your account before purchasing so invoices are correct
- Use a dedicated billing email for all invoices
- Store invoices in a shared folder or accounting software
- Ask for corrections quickly if details are wrong (sellers often issue a corrected invoice or credit note)
For businesses: make invoices easy to get
Customers asking for invoices costs support time. Automatically email invoices on purchase, provide a self-service billing portal, and allow customers to add tax details (see How to send an invoice and How to automate business processes).
Frequently asked questions
How do I get an invoice?
Check the seller's account order history or confirmation emails, or request one directly with your order details and billing information.
How do I ask a company for an invoice?
Email or contact them with your order number, date, amount, the billing details you need on the invoice and where to send it.
Can I get an invoice after paying?
Yes. Most businesses can issue or resend invoices after payment; many online accounts let you download them anytime.
How do I get an invoice with my company name?
Add your business name and tax details to your account before purchasing, or ask the seller to issue the invoice with those details.
What is the difference between an invoice and a receipt?
An invoice requests payment; a receipt confirms payment received. Some documents serve both purposes when payment is immediate.
Why do I need an invoice?
For expense claims, accounting, tax deductions or credits, warranties and proof of purchase.
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